Privacy Policy

Last Updated: 9 November 2026

Welcome to Manatho. We respect your privacy and are committed to protecting the personal information you share while using our website and shopping companion services.

1. Information We Collect

We may collect the following information:

• Name and mobile number.
• Booking date and selected service package.
• Shopping area and preferred meeting location.
• Booking notes and service preferences.
• Childcare-related preferences, where applicable.
• Companion registration, experience and verification details.

2. How We Use Your Information

We use collected information to:

• Process and manage bookings.
• Coordinate customers with shopping companions.
• Send booking confirmations and service updates.
• Coordinate payment instructions and verify payment status.
• Improve our services and customer experience.
• Maintain service records and prevent misuse.

3. Data Storage and Security

Manatho uses Supabase to store and manage relevant booking and companion information. We take reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.

However, no online system can guarantee absolute security.

4. Payments

Manatho currently uses a manual payment process. Payment instructions may be shared separately with customers.

We do not ask customers to share their UPI PIN, OTP or banking password. Never share these details with anyone claiming to represent Manatho.

5. Communication

We may contact customers and companions through phone calls or WhatsApp for booking coordination, service updates and related communication.

6. Sharing of Information

Relevant booking details may be shared with the assigned shopping companion when necessary to provide the requested service.

We do not intend to sell personal information to third parties. Information may also be disclosed where required by applicable law.

7. Data Retention and Deletion

We retain information for as long as reasonably necessary for service delivery, record keeping and legal obligations.

You may contact us to request access, correction or deletion of your personal information, subject to applicable legal requirements.

8. Cookies and Analytics

Our website may use cookies or analytics technologies to understand website usage, improve performance and measure visitor activity.

You can manage cookies through your browser settings where supported.

9. Children's Privacy

Manatho is not intended to collect children's personal information directly without appropriate parental or guardian involvement.

Where a booking includes childcare-related preferences, we use that information for coordinating the requested service.

10. Your Privacy Rights

You may contact us to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion where applicable.
• Raise a privacy-related concern.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated date.

12. Contact Us

For privacy-related questions or requests:

Business: Manatho
Website: manatho.co.in
Email:[email protected] Add your official business email here.